Work Experience

• System Administrator / IT Manager - Chapeau Studios

  02/2022 - Present, Mar Vista, California

  • Supported a variety of Media Entertainment Apps; Frame.io, Adobe Suite, Flame, Maya, Nuke, Deadline, Evercast, Davinci and Houdini.
  • Utilized python and bash for custom scripts.
  • Upgraded system software and hardware components to meet specific business needs.
  • Implemented Remote Management tools used to support systems and network devices.
  • Managed user accounts and group policies, folder access and security settings with active directory.
  • Communicated business and technology goals to employees in different departments.
  • Archived hundreds of terabytes of project data.
  • Oversaw hiring and training of IT workers to confirm meeting of company objectives.

• System Administrator - Byte

  06/2021 - 02/2022, Santa Monica, California

  • Direct IT POC for United States, UK and Australia
  • Managed Vendor Relations
  • Managed Windows, and Mac systems
  • Maintained networks and network file system
  • Managed development, implement and maintain policies, procedures, and associated training plans for IT administration, usage, and disaster recovery
  • Troubleshot and provided technical support to employees

• Jr. System Administrator - SMS Datacenter

  06/2020 - 06/2021, Irvine, California

  • Updated hardware and software packages, revised documentation, installed computer and network systems, removing malware and other security threats, monitoring computer system backups, and preventing data corruption.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.

• Transportation Security Technician / Detection Enhancement Officer - Department of Homeland Security

  06/2018 - 09/2020, Los Angeles, California

  • Operate, repair, calibrate, and troubleshoot airport specific machinery.
  • Test the Transportation Security Officers on detection of threats in different forms like: X-Ray, checked in baggage, AIT (Body Scanner), and metal detector.
  • Train, test, and remediate Transportation Security offices of varieties of airport threats.
  • Conducted office tests in civilian clothes.

• Helpdesk Technician - OC Pro Team

  06/2019 - 07/2020, Anaheim, California

  • Serve as the first contact with customers who need technical assistance via the phone or email
  • Provide quick resolution and excellent customer service
  • Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting

Skills

• Pipeline Development
• Flame Support
• Windows / Linux / Mac
• Management Training
• Documentation
• Office 365 / Azure
• Technical Support
• Virtual Machines
• Vendor Relations
• Python
• Bash

Education

Bachelors in Cloud Computing - Western Governors University (01/2024 - Present)

Certificates

Comptia A+

Volunteer Experience

• Mentor - Walk With Sally (01/2020 - Present, Los Angeles, California)
• Mentor - Girls Group (04/2019 - Present, Las Vegas, Nevada)

Achievements

• Girls Group Prom Drive: Ran a prom dress and suit drive for kids who couldn't afford prom outfits.
• Girls Group Self Help Day: Hosted a self-help day for girls with activities like self-defense, skin care routines, yoga for stress relief, and vision board making.

Interests

• Cloud Computing
• New Technology
• Games
• Music
• Programming
• Soldering